How To Choose The Right Company for Masonry Repair Services

At some point or another, many homeowners will find themselves in need of masonry repair services. While materials like brick and stone are very durable, they are susceptible to the elements like anything else. As such, homeowners with chimneys, brick walls, brick or stone porches, or brick or stone steps should have a plan in place for hiring a masonry contractor in their area. However, not all masonry companies are created equal. If you’re in need of masonry repair services, but don’t know how to find a reputable contractor, then this blog is for you. Check out our top tips on the subject here:

Customer Service Matters

The unfortunate truth is that some masonry “experts” create problems for their clientele. That is, they may act to exaggerate problems and sell homeowners on solutions they don’t really need. Or, worse, they may not adequately address a serious problem if they encounter it.

It’s crucial to find a masonry company that employs honest and professional employees. A quality masonry contractor won’t be afraid to turn down work if it’s really not necessary. The best home repair companies stick to their word and follow through for their clients. Which leads us to our next point . . .

Trustworthiness

Trustworthy masonry contractors get the small details correct. They show up on time. They return phone calls promptly. They accurately diagnose masonry problems and offer cost-effective solutions. They hire professional employees with years of experience and they go out of their way to make sure your needs as a customer are met. Beware contractors who are ready to aggressively upsell you at every turn or who fail to adhere to basic standards of professionalism. 

Research Reputation

Unless you have a personal relationship with a masonry expert, the best way to get to know a brick repair business is to study their reputation closely. Look up reviews of their previous work and see how previous customers responded to their efforts. 

What’s more, look out for companies that have only a small number of reviews or a very brief history. Brick and masonry repair is an industry that changes all the time. So seek out a company or a contractor who has years of experience and dozens of reviews to back up their claims. Otherwise, you could end up partnering with a fly-by-night operation. 

The Brickworks Difference

The appearance and structural integrity of a home is –– obviously –– crucial to its long-term value. Whether you need minor mortar repairs or you’re looking to install a new porch, finding the right masonry partner can affect your home for years to come.

At Brickworks, we understand just how important masonry work is, which is why we treat each project like it was our own house. We only hire the most capable professionals, and we only use the most effective techniques and building materials. We never make misrepresentations to our clients and we have years of experience and hundreds of positive reviews to prove it. \

For 16 years, we’ve worked hard to win over our customers, and we’re confident we can help you with your next masonry project. Contact us here for more information or to get started today!